Thriving Clients

"I started coaching with Rich Rudnick when I was a new agent doing $4 million in transaction volume per year. The largest challenge that he helped me overcome was leaving my other career and “burning the ships” to jump into Real Estate full-time. What a move that was! 0-25 Million in 4 years! Getting to this production level in a short amount of time is a very rare feat and I attribute a lot of that success to coaching. The most helpful part of coaching with Rich has been the career visioning element of the business. He has been there to help me think through hires, massive growth, growing pains, and more. He helps me think like a business owner rather than a Realtor. Rich is great. He asks challenging questions that help uncover who you are as a Realtor, a business owner, and as a person. It is evident that he is full of wisdom and it’s great getting to talk with someone who has “been there and done that.” I learned in my personality profile that I tend to “make the sale” and then “buy it back” by continuing to talk after making the sale. I became very cognizant of this when scripting with Rich on my unique value proposition one day. As I was rambling on, he said “Stop talking. You’ve already made the sale. Don’t say another word until the other person responds.” The next listing appointment I went on, I won. I have gotten much better in the sales process from learning my strengths and weaknesses, thanks to coaching. Rich was there beside me to talk about the benefits of coaching and was never pushy about me committing to coaching. He let me make the realization that I needed coaching to take off in my business. Make the jump. Invest in yourself and your business. Rookies think about expenses, experts think about profits. I can guarantee you that your bottom line will increase from coaching."

“Thank you so much for your time last week. This was a very powerful session that I felt helped me both professionally and personally, which, I feel is typically a rarity in workplace trainings. You have a gift for leading a room, and a gift of communicating and identifying personality types. This is an incredible strength. This is encouraging to see someone utilizing their God-given talents to better the people around them. I just finished my recap meeting with our sales team. It was wonderful to hear their feedback and take-aways from the meeting. This allowed us time to be vocal with each other on how we best like to be communicated with. All of us felt better understood and more appreciated after this call.”

Thank you, Rich for coming and working with our team in October of 2021. I received positive feedback from staff, especially Public Health, on your presentation and coaching program. Discovering our similarities and differences was a great step to strategizing smart solutions toward our mission to Strengthen, Support and Serve. Again, thank you for your time. It was a pleasure to work with you and your assistant, Brenda. We look forward to planning our next steps for positive reinforcement in our organization.

Rich Rudnick has helped me pull the team closer by understanding everyone of my team members, including myself, our strengths and weaknesses, setting high expectations with timelines, getting the team to support the agenda I have set while holding them accountable and reporting up. I’m learning to keep emotions out, confront challenges with positive results, set expectations with timelines and have my team report up. We have been able to develop a culture where the entire team is working towards the same goal holding each other accountable and openly discussing successes and challenges in a supportive way that builds a strong team environment. Hiring the right people that match our culture has brought a higher standard of employee, which has outperformed prior sales associates by 2X or greater. We now have increased productivity and success rate closing new accounts. Developing a culture is easy. Having a culture is a project. You know you are doing the right thing when your team interacts and you are not the only one setting expectation and asking what’s next.

"Coaching with Rich Rudnick has taught me accountability and how to communicate with my team. He is very pleasant to work with, extremely positive and keeps me on track. It's great having him as a coach who is solely focused on my success. It has proven, over time, to be extremely valuable. Last year, our firm had the best sales year yet. I’m learning that less talking and more active listening is the key to greater success."

"Coaching with Rich Rudnick has helped me to get back to the basics when I lose my course. I used to have the misconception that there was not a better way to do my real estate business. I thought that the more I worked, it would mean more results. But the truth is, I’m learning a lot with new systems and disciplines. Rich challenges me to break through my old habits and mindsets. Before coaching, I was doing a total of 35 sales per year. With a team of 5 active agents, we are tracking to do over 150-200 with 30+ million in sales. Before I meant Rich, one of my most value propositions was to give a discount on my commissions. With coaching, he showed me how to change my value proposition and now I am no longer a discount agent. People always ask me what I would do differently in my business. I always answer the same, "I would get coaching as soon as possible." Many people think a coach is someone that just tells you what to do, but realistically a good coach will build systems around you to grow and make your life easier. Honestly, a good salesperson is persistent and Rich was super persistent with me and did not take “No” for an answer. I respect that and I am glad I committed to coaching."

"Working with Rich Rudnick has been life changing. His coaching has helped me strengthen my skills as a team leader and made me a stronger realtor. I felt my business was becoming stagnant, so I decided to reach out to Rich to help me reorganize my team structure and business model. Not only has he provided practical and sometimes life-saving advice such as how to efficiently carve out job descriptions or effectively manage my employees and team members, but he has also strengthened my psychological muscle when it comes to letting go of unworthy efforts. Rich has empowered me to focus on quality over quantity, which I now see delivers better long-term results. His sharp perceptive and business-minded approach allows him to be very adept in helping pinpoint focus areas and at the same time encouraging you to embrace your strengths. He made sure to hand me the resources and tools to successfully implement my plans and achieve the results. Working with Rich has been one of the best investments in my career and I can't recommend him enough."

"Rich Rudnick gives me both accountability and perspective. He has a 30,000 foot view in helping me navigate my complex plans, as I am building three companies. In the beginning, I asked Rich to help me with following three areas: 1. Accountability to stay on task; 2. Set up systems; 3. Help me scale through proper team building. After 4 months, we are on track with all three and I'm seeing massive increase in my production as a result. I'm building systems I have never had and looking at locking down an office space and hiring my first admin assistant to build the team! If you are on the fence about coaching, get off the fence. You're on the fence by your own indecision, which is holding you back. Leverage a Coaches talents that will push you to the next level. For every dollar invested in coaching, expect 10 in return easily."

"The help Rich Rudnick and Smart Sales Solutions® has provided has been instrumental in my growth professionally. The DISC tool has been a great instrument for how we manage our staff and communicate with each other here at Aloha. Initially, my biggest challenge was communication and how to sell to different types of buyers. Rich has shown me how to solve problems and increase revenue. Our company has been on a vertical curve since we began working with Smart Sales Solutions®. Currently we are scheduled to have a record year in 2020. One of the key things I have learned is that when you’re in sales, you need to find problems to solve vs. just selling your product. Overall, I wanted to grow from good to great and back. Rich was the solution and I'm grateful for that."

"Coaching with Rich Rudnick has been most beneficial in helping me keep my accountability to the sales process and he is great to talk sales strategy with. Before coaching, “Winning” was a challenge for me. Now I know what it takes and have learned the system. I find that I work well with Rich on a one on one basis. He is kind and uses a direct approach, especially with me being a High D. It works well. In making my final decision to hire a coach, I considered the fact that Tiger Woods has a coach. So I hired Rich. You can only get better at something if you have someone pushing you. And he definitely gets the job done! One of the key take-aways I have learned from coaching is “You miss sales because you miss steps.” It is so drilled into my head that anytime I think about a deal that we lost, it is because we skipped steps."